Store operating procedures
Opening, closing, and daily-task checklists every store runs from the current approved version — not a printout from two refits ago.
Industries · Retail
One standard of safety and compliance across every store.
Opening and closing checklists, food and fire-safety inspections, slip-trip-fall incident capture, and store audits that run on a phone — rolled up to head office on one dashboard.
Built for ISO 45001, food safety (HACCP), fire safety, and multi-site audit programs
Consistency across hundreds of locations, not a binder per store.
Food & fire safety
Temperature logs, HACCP checks, and fire-safety inspections on a phone. A failed check spawns a finding the duty manager sees immediately.
Incident reporting
Customer and colleague incidents — slips, trips, manual handling — logged in seconds at the point of occurrence and rolled into TRIR/DART.
Store audit program
Standardized brand and safety audits run by area managers, scored, and trended per store, region, and the whole estate.
Training & right-to-work
Required-training matrix per role. A lapsed food-handling or fire-warden cert removes the colleague from qualified lists until renewed.
Head-office rollups
Live compliance scores per store and region, with drill-down to the failed check and the photo behind it.
Set the standard. Run it everywhere. See it live.
- 1
Standardize
Publish store procedures, checklists, and audit templates from head office.
- 2
Run
Store teams complete checklists and managers run audits on a phone.
- 3
Resolve
Failed checks and incidents open findings and CAPAs linked to the store.
- 4
See
Head office watches compliance scores live and drills to the evidence.
What this satisfies
- ISO 45001
- HACCP / food safety
- Fire safety
- Multi-site audit
"Shape" means we mirror the regulation's evidence, signature, and audit-trail requirements in our data model. See Trust & Security for the current certification state.
“We were emailing spreadsheets between 140 stores. Now every store runs the same checklist and I can see who's red from my desk before it becomes an incident.”
ForgeSOP solutions to explore
Forge better processes
One platform. Always audit-ready.
Bring SOPs, checklists, audits, incidents, and CAPAs into one connected system for safer, clearer, and more consistent operations.
No credit card required · Built for teams that run on process